Refund and Returns Policy

Refund & Returns Policy

We want you to be satisfied with every purchase. If something is not right, here is how returns and refunds work.

Returns

You may return most unused, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and in resalable condition.

How to start a return

Contact us with your order number and the reason for the return. We will provide a return shipping label or instructions.

Refund processing

Refunds are issued to your original payment method within 5–10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.

Damaged or defective items

If you receive a damaged or defective product, contact us immediately with photos. We will ship a replacement or issue a full refund at no cost to you.

Top Flight Goods 1309 Coffeen Ave Ste 1200
Sheridan, WY 82801
Shop All Products Luggage Duffels & Totes Backpacks
Info About Contact Shipping Returns
Legal Terms of Service Privacy Policy
© 2026 Top Flight Goods LLC. All rights reserved.